State banking giant People’s Bank launched its latest service offer to its customers with the introduction of palm top banking. This move aims to take the bank to the people addressing their banking requirements on the spot, leading to increased efficiency and functionality, while also being a part of the anywhere – anytime banking process of People’s Bank. The first transaction was carried out at a ceremony held recently at the Manning Market in Pettah, one of the busiest markets in Sri Lanka, with the participation of many enthusiastic traders, and the corporate management and staff of People’s Bank.
Through palm top banking, customers will be able to open an account, make deposits or withdrawals, apply for loans, make balance inquiries and do reversals. Operated through palm top-equipped People’s Bank officers who will come to the customer whether it is a home, business premise or work place, this service will undoubtedly save people time and effort and help ease the pressures of hectic day-to-day lives.
Addressing the gathering at Manning Market, Mr. W. Karunajeewa, Chairman of People’s Bank said, “People’s Bank always has the aspirations of the people in its mind in all its activities, and products and services. The introduction of this new service of palm top banking is one such way in which the Bank is looking after the welfare of the people. We want to see our customers achieve their goals, and give all the support we can through this type of new service offer.”
Also speaking at the event was Mr. P. V. Pathirana, SDGM – Business Support and Productivity Management, who maintained that modern day changes in technology and related innovations have reversed the traditional method of people visiting the bank. “Today, the Bank visits the customer, and People’s Bank too is proud to join this customer-oriented service offer through the introduction of palm top banking.” Mr. Deepal Abeysekera, Head of Marketing and Public Affairs added, “Our aim is to make available the convenience of obtaining services using technology to all aspiring people of Sri Lanka, complimenting the services offered by our widest branch network of 638 branches and service centers. Over 50% of the total population of Sri Lanka obtain our services.” Dr. D. N. D. Ramanayake, Head of IT said, “Wherever you are, using a PDA, we now bring the Bank to your doorstep with online real-time functionalities. Using innovative technology, it will usher a new era of convenience to our customers.”
As the bank of the aspiring people of Sri Lanka, People’s Bank is constantly looking for new ways to bring convenience to our customers, and indeed to the people of the country. The Bank is a partner in their successes and stands by them in their hour of need, while making a significant contribution to the national economy. With the introduction of palm top banking, People’s Bank has taken yet another step towards improving the quality of people’s lives.
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