People’s Bank takes another innovative step in its drive towards strengthening its business-responsive IT culture, built on an ‘anytime anywhere anyhow service’, by introducing Sri Lanka’s first ever location independent online branch. The bank now offers a complete range of banking services not restricted to branch locations, or to areas with traditional data communication infrastructures.

With this unique online mobile branch, which is also known as a mobile counters service, customers can make their financial transactions electronically from any place. It has been equipped to perform many of the banking transactions usually carried out within bank premises, without the wait and the restriction of banking hours.

The services on offer include Account opening; Cash deposits and withdrawals; All possible transactions for savings, current accounts, loans and FDs; Balance enquiries of bank accounts; Inter branch transactions (transfer funds); Receive reference information (foreign exchange rates, bank properties, etc.); Keep track of payment documents, bank statements and foreign exchange rates; Passbook updation, Statement printing; and All pawning transactions (except redemptions).

Furthermore, the online mobile branch comes equipped with a state-of the-art PA system; multimedia presentation facilities; a Manager’s room, where customers may interact with the staff or discuss their queries; etc. All this adds up to an extremely convenient service to customers, who can now electronically access their accounts without stepping into a branch. The online mobile branch was in service recently in Angunukolapalassa with many customers fulfilling their various financial needs.

Speaking on this innovation, Dr. D. N. D. Ramanayake, Head of Information Technology, People’s Bank said, “We are proud to offer all banking services available in major cities to communities in areas even without a telephone line. This online branch-on-wheels will be the first of many digital dividends we plan to provide for rural Sri Lanka.”

Deepal Abeysekera, Head of Marketing and Public Affairs, People’s Bank maintained that “People’s Bank, being the bank for the aspiring people of Sri Lanka, wants to truly take banking to our customers’ doorstep. We are proud to announce the first ever online mobile branch in Sri Lanka.”

Revolutionizing the IT platform of the banking industry by reaching out to its customers in the fullest possible manner, People’s Bank has thus made a unique contribution in the standards of customer convenience.