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FAQs

General FAQ's

1. How can I open an account?
  • In opening savings account, should obtain the duly completed account opening application/mandate with signature.
  • Should have the identity of the applicant established by means any of the following documents in opening savings accounts.
    • National Identity Card.
    • valid passport
    • valid Driver’s license
    • Senior Citizen’s Identity card with an identification number
  • If the address stated by the customer in the account opening form differs from the address stated in the Identity card following documents should provide to verify the given address.
    • Utility Bill (not ecxceeding 3 months)
    • Tax Assesment Reports
    • Bank Statements.
    • Grama Niladari Certificates

2. What should i do when passbook is lost?
  • Customer should be apprised that the bank should be informed immediately in the event the passbook gets lost and that the passbook should not be alienated.
  • Affidavit should provide which attested by a Justice of peace/ Commissioner for oath/ attorney at law should be independently verified.

3. How can I apply a personal loan and what are the documents need to submit?

Visit nearest People’s Bank Brach to your permanent residence or works station with following documents.

  • Customer should be apprised that the bank should be informed immediately in the event the passbook gets lost and that the passbook should not be alienated.
  • Affidavit should provide which attested by a Justice of peace/ Commissioner for oath/ attorney at law should be independently verified.

4. What is the minimum balance that I need to maintain in the Savings Account? title
  • Rs 1000/-

5. How to open a Minor(Children) account ?
  • The parents or the Gordian of the Minor should complete the relevant forms on his/her behalf. However, the account should be maintained in the name of the Minor.
  • Birth certificate is mandatory .

6. How can I activate a Dormant Account?
  • Visit your account holding branch with your passbook and make withdrawal to activate your dormant account.

7. Are there any minimum and maximum cash withdrawal limits per day?
  • No

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